Contact Us For Live Customer Service Chat, Email Enquires & Site Submission Help

Need Help?

1. Regular Tasks

Did you know most tasks can be completed via your account admin area? You can cancel services, view reports and update campaign information. Click here to login, or use the buttons below.

NOTE: You'll need to be logged in to access the areas above

2. Common Questions

Here's the answers to our most frequently asked questions:

QuickHits Q. Why does my website hit counter show less hits than I ordered? A. QuickHits delivers traffic to your website via a large range of other web sites, which load your webpage in a separate window along with their site. If your script is experiencing performance or load issues at the time of delivery it may miss some visitors. Other QuickHits FAQs.				Top Up Traffic Q. Why can’t I see my Top Up Traffic featured ad on Google? A. Top Up Traffic advertises your website on 350+ search engines, however this does not include Google. Click here for a full list of search engines that you will find your advertisement on. Other Top-Up Traffic FAQs.

Contacting Us Q. I sent an email but didn't get a response - What happened? A. If you have sent an email and not received a response from us, please check your JUNK FOLDER or SPAM Filter as we would have most likely replied within 3 business days. Alternatively you can utilize our Live Chat service which is available at the bottom of this page to talk to a representative directly. Other Account FAQs				G-Boost Q. Why can't I find my website in Google's search results? A. The G-Boost service guarantees your website will be included in Google in 48 hours from service completion. If you wish to locate your website on Google, try searching for it with your URL as the search phrase. Other G-Boost FAQs.

You may also want to try our frequently asked questions for other services.

3. Get Instant Answers

Get an instant answer to our most commonly asked questions below.

Loading nanoRep customer support software

4. Submit An Enquiry

Didn't find what you're looking for? That’s okay, you can submit an enquiry using the choices below. Please only submit one enquiry to avoid delays. We will endeavour to respond to your enquiry within 2 business days.

Sales
Service/Product Related
Billing/Account Management
Other

5. Live Support

Live Chat Support Standard Availability Monday - Friday

United States EST	United Kingdom GMT	Australia WST
9.00am - 6.00pm	2.00pm - 11.00pm	8.00am - 12.00pm

LiveChat works like "instant messenger", connecting you with one of the friendly team using our real time online message service.

ineedhits.com Pty Ltd Head Office:

10 Leura Street, Nedlands WA, Australia 6009

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