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Welcome to the ineedhits Search Engine Marketing blog, where we share the latest search engine and online marketing news, releases, industry trends and great DIY tips and advice.

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Tuesday, November 29

Yahoo! or Google as the Face of International Soccer?

The tussle between Yahoo! and Google has been an ongoing saga for some time. With the two of them combined holding the lion share of international search traffic, the war to be number one is never ending, with Google having the ascendancy at the moment.

This battle is being contested on many levels including database size, innovation, customer centricity, product diversity and so on...so where could the contest go next?

The latest face-off could be totally offline. The world's most recognizable soccer club - United Kingdom's Manchester United - has just lost is major sponsor, Vodafone, worth about US$15.5 million. New club owners, the Glazer family, are believed to have initiated discussions with Yahoo! and Google regarding sponsorship of the iconic team.

Though Yahoo! are not new to soccer sponsorship, having already sponsored the FIFA World Cup in 2001, landing the major sponsorship of Manchester United brings with it untold exposure. Not only will they get prime branding on the teams uniforms, but the extent of coverage around the world through game telecasts, memorabilia and features is almost immeasurable.

By no means think that this is just a two horse race. Other corporate heavyweights believed to be vying for the key sponsorship include computer giant IBM, and non tech companies Coca-Cola and Levi Strauss. Stay tuned to see who kicks the winning goal.

Posted by Rene LeMerle at 2:53 AM GMT | View Post | 0 Comments

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Google Air: Cleared for Take-Off.

In these modest corporate times (*scoff*), what does an executive do to showcase to the world that they have made it - or at least are well on their way?

Lavish home in Monaco - boring...
Fleet of amazing cars - obvious...
Marry a super model - been done too many times before.

So what else is left? - Buy a personal Jumbo Jet, of course!!

In a world where signs of status are everything, jets are the ultimate sign of corporate success at the moment. Once reserved as exclusively for dignitaries and heads of state (think: Air Force 1 for example), jets are the must have corporate accessory these days.

Google, never to be outdone, have joined the high flying elite with their newest personal asset acquisition - a Boeing 767-200 wide-body airliner. Sergey Brin and Larry Page, not being content with just any old jet, acquired a 180 seat airliner earlier this year. Their new pride and joy is currently being refurbished to comfortably carry about 50 passengers with staterooms, dining areas and a large sitting area.

It just goes to show that a good idea with the right amount of motivation and smarts can go anywhere. Who said the sky is the limit?

Oh well, as I wait for my personal invitation to indulge in their first class flight services, I will have to go home and clean my jet - it's the small model variety that sits on my mantelpiece.

Posted by Rene LeMerle at 2:47 AM GMT | View Post | 0 Comments

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DIY Tip: What are Alt Tags used for?

Have you ever come across a website and noticed when you place your mouse over an image some text appears? This text is called an alt tag (alternate text tag) and is meant to be used when the image is not visible on the page (if the user has turned images off in their browser) and to assist vision impaired Internet surfers using screen reading software. But did you know that search engines also use alt tags for rankings?

Search engine spiders cannot see what an image is about so they rely on alt tags to describe the image. Writing keyword enriched alt tags that are unique for each image is the key for successful search engine optimization.

Alt tags should not only state what the image is but as a whole should describe the image and make sure it is relevant to the page. An example of this is if you have an image of a Nokia cell phone on your site, instead of using an alt tag saying 'phone.jpg' add more meaning to it by writing 'We have a wide range of Nokia cell phones and Nokia cell phone accessories for sale at discounted prices.'

While alt tags only take minutes to implement, making sure you've got a well-written, keyword-rich alt tag can be trickier than it sounds. However this could make the difference between users selecting your site over a competitor's!

Posted by George Gavalas at 1:28 AM GMT | View Post | 2 Comments

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Monday, November 28

London Heathrow Gets Google Space

Google's relentless testing of new ideas has moved out of cyberspace and into London's Heathrow airport. Google has opened a type of Internet café called "Google Space" which offers free Internet access on 10 laptops. The space is not permanent, but will only be in Heathrow's Terminal 1 until December 19.

Google's intent is to use Google Space as a lab to test some its new applications while giving travelers the chance to use their waiting time at the airport more productively, for example by checking out their destination with Google Earth or Google Maps before they board their plane.

At least two Google staff members will be available to help and answer questions during the opening hours Google Space (7am to 7pm daily). Google's European Director of Marketing, Lorraine Twohill, commented that "Google Space will help people make wasted time more useful. And for Google, Space is a live lab where people can test our most-up-to-date products, and give us their feedback."

Google has indicated that it is possible that they will extend their trial to other spaces where people spend a lot of time waiting, for example train stations, and seem keen to start exploring wireless options too.

Posted by Nancy Hackett at 7:55 AM GMT | View Post | 0 Comments

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Friday, November 25

Google Is Testing Click-To-Call

The guys at Greg Yardley's Internet blog were the first to spot Google doing some testing of a new AdWords feature. What are they testing? The addition of a click-to-call icon next to standard AdWords copy.

If you click on the icon, you can enter your telephone number, and Google will connect you with the advertiser for free without sharing your phone number with anyone. If you stay on the search results page you can see how the status of your call changes from "calling your number" to "you are now connected". The advertiser does not get to see your phone number, nor does Google store it.

The screenshots that Greg has on his blog look very cool - but as he also points out, there's a huge scope for abuse unless Google can find a way to avoid it. Just think prank calls!

Posted by Nancy Hackett at 8:22 AM GMT | View Post | 0 Comments

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A Word of Caution - Do Not Ban Search Engine Spiders!

An interesting news items has been circulating this week. WebmasterWord.com is a highly respected news and discussion forum for webmasters, run by search engine optimization guru Brett Tabke. Brett decided to ban all search engine spiders from spidering the webmasterworld site because out-of-control spiders were causing him to lose bandwidth and were impacting his server performance. The ban he implemented on spiders using his robots.txt file also included the big search engine spiders from Google, Yahoo! and MSN.

According to Brett, he expected to have about 60 days before his pages started getting dropped from the major search engines. As it turns out, it took only two days before Google dropped his site completely. MSN currently only shows one link (without any description), whereas Yahoo! still shows 134,000 matches as of today.

What does this mean to you?

Firstly, don't panic. Brett's site was dropped from Google because he changed his settings in his robots.txt file. The robots.txt file is a file that can be placed in a website's root directory for the purpose of excluding some or all search engine spiders from crawling your site or parts of your site. For example, you might not want a spider to crawl your shopping cart page or secure pages of your website.

No one but you (or your webmaster or web designer etc, and assuming your site hasn't been hacked) can implement or change a robots.txt file. So don't be afraid that your worst competitor can change your robots.txt file and get your site dropped from Google - this cannot happen.

However, the story does point out the importance of the information in your robots.txt file and the speed with which your information gets acted upon. Unless you have specific problems like Brett's load issues, I'd recommend against excluding any spiders from your site. If you want to exclude particular areas of your site and are unsure of how to do this, consult an expert first before making avoidable (and very costly!) mistakes!

Posted by Nancy Hackett at 3:38 AM GMT | View Post | 2 Comments

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Tuesday, November 22

DIY Tip: Search Engine Friendly Domain Redirects

The two main domain redirects used are 301 redirects and 302 redirects but are they both search engine friendly?

Redirection is a technique for moving visitors to a different site when the address has been changed and visitors are familiar with the old address. An example of a redirect - a user goes to example.com and it redirects to newexample.com.

The 301 redirect is the most efficient and search engine friendly method for page redirection. A 301 redirect is easy to implement and should preserve your search engine rankings for that particular page. The 301 is interpreted by search engines as a permanent move.

The 302 redirect on the other hand is a temporary redirect and is not search engine friendly. Search engines will interpret these redirects as a temporary URL 'park', and take their time figuring out how to handle the setup.

In 2004 Business.com made the mistake of using a 302 redirect on their site and in turn their site disappeared from Google's index dropping their page rank from 8 to 0.

If you are not sure what redirect your site is using and would like a detailed report on areas your site is performing well in and areas that need improving then take a look at our Search Readiness Report.

Posted by George Gavalas at 8:52 AM GMT | View Post | 0 Comments

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Are You Prepared for Cyber Monday?

You might be familiar with Black Friday - one of the most important days in the retail store calendar. Black Friday is the day after Thanksgiving which kicks off the holiday shopping season, and retailers heavily promote this day, offering specials or big discounts. The day is called Black Friday because it's the day on which retailers expect to move from being unprofitable (or 'in the red') to being profitable (or 'in the black') for the year.

It looks like Cyber Monday will become to online retailers what Black Friday is to offline retailers - a day that sees a surge in online shopping activity and really kicks off the online holiday shopping season. Why is it Monday and not Friday? The theory is that people are back at work on Monday after the Thanksgiving break and will use the faster Internet connection at work to buy things they didn't find in stores over the long weekend. In addition, people will use Monday evening to make purchases from home after the excitement of the long weekend has ebbed off.

Research by shop.org shows that 77% of the surveyed online retailers recorded a surge in sales last year on Cyber Monday. Overall, Mondays are expected to be the busiest online shopping days during the holiday season, continuing the trend of past years. It is forecasted that Monday, 12 December will be the single busiest online shopping day this year.

Are you prepared for the holiday shopping rush starting next Monday? Make sure you website, customer service team and shipping department can handle the increasing load. In addition, you are really running out of time if you haven't thought about special offers like free shipping or bonus gifts as an additional incentive to purchase. Most importantly, you should have finalized your online marketing campaigns to make sure your potential customers find your website in the first place. We recommend ExactSeek Featured Listings or Traffic Trifecta if you need a last-minute traffic boost!

Posted by Nancy Hackett at 2:56 AM GMT | View Post | 1 Comments

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Google Analytics - New Signups Suspended

Seems like Google Analytics was more popular than the folk over at Google had originally forecasted with Google temporarily suspending any new sign ups to their new free web analytics service.

The announcement which initially threw the web analytics market into disarray seems to have its impact slightly softened by this temporary suspension of new sign ups. Also, many existing web analytics providers will want to investigate the Google Analytics service further to compare the features with their existing service.

If you have an e-commerce site for example, data can take up to 6 hours to flow into your account and for someone which looks at their web analytics data several times/day, this lag can be quite irritating.

For this reason if you do spend hundreds or thousand of dollars per month on Google Adwords, it may not be a bad idea to have an independent company providing the results of how those ads perform at a comparatively small cost. HitsLink for example can provide such a service and offers real time reporting so you know within seconds from which campaign a sale had originated from.

If you want to begin measuring what is and is not working for you, you may register for a free 30 day trial here.


Posted by Peter Gavalas at 2:26 AM GMT | View Post | 0 Comments

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Search Usage - The Latest Figures

New figures released by Pew Internet & American Life Project and comScore recently, show that search engine usage is becoming the new daily pastime of choice for most internet users. Move over email, search is here!

Though growth in the sector was always predicted to rise, the latest numbers show that it is growing well above all expectations, a great thing for online businesses.

Here are some amazing facts:
  • People using search engines equals 90% of all internet users.
  • Daily search engine usage has jumped from 31% (June 05) to 41% (Sept 05)
  • 59 million users a day in Sept 2005 (55% increase from June 2004)

    So with this many people using search these days, who was the king of search in Oct 2005. According to comScore statistics, the ladder for last month was:

    1. Google - 89.9 million unique visitors
    2. Yahoo! - 68 million unique visitors
    3. MSN - 49.7 million unique visitors
    4. Ask Jeeves - 43.7 million unique visitors
    5. AOL Search - 36.1 million unqiue visitors

    So it appears Google maintains the title, but with the overall numbers across the majors being so high, there's no point in putting all your eggs in one basket. Well with the busy online season in full swing, it will be interesting to see how these figures change leading into Christmas.

    Posted by Rene LeMerle at 2:08 AM GMT | View Post | 0 Comments

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  • Friday, November 18

    Google Base Now Live

    After first rumors surfaced in late October, Google Base is now live. According to Google, "Google Base is a place where you can add all types of information that we'll host and make searchable online." Google Base comes with attributes and labels - that means you can enhance your information with additional facts that make it easier to categorize or find your information. Think of it as a kind of tagging.

    Why is Google launching Google Base? For them, it is a way of receiving data that they might have not been finding so far, i.e. users can push data to Google instead of relying on search engine spiders to find it. In its current form, Google Base is still too basic (pun intended) to be a treat to eBay, Craigslist or any other comparable sites - but knowing Google that could change rapidly!

    Posted by Nancy Hackett at 7:47 AM GMT | View Post | 0 Comments

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    Free Web Analytics Courtesy of Google

    You might remember that Google acquired Urchin, a web analytics firm, back in March. Two months after the purchase, Google reduced prices for Urchin's analytics tool. Now they have taken the radical step of renaming the product to "Google Analytics" and offering it for free.

    This move is aimed firstly at AdWords customers, but the "Google Analytics On Demand" product is available for free to anyone, with the limitation of five million page views per month (which most sites would not reach anyway). If you have an AdWords account, you have access to Google Analytics with unlimited page views. Google is also introducing a number of new dashboards that let different types of users focus on the metrics that are most important to them.

    You will still have to pay for the software based version of Google Analytics. This may (or may not) change in the future.

    How has the news been received? Forums have been buzzing since the news has been released. Some regard Google Analytics as a "category killer" for the web analytics industry, and the share price of web analytics firm WebSideStory dropped 9% after the news broke.

    Google sees Google Analytics as a way to help website owners improve their online marketing campaigns. Naturally, Google would be hoping that advertisers use Google Analytics and end up spending more money on Google's AdWords pay-per-click advertising program. So Google is expecting to generate a handsome return by giving Google Analytics away for free.

    While everyone loves free stuff, it remains to be seen how Google Analytics is perceived. Some advertisers might continue to prefer an independent web statistics program to monitor their online advertising - Google Analytics could provide Google with valuable information about effectiveness and ROI on advertising campaigns which could influence pricing decisions for AdWords or help Google make better informed business decisions in other areas. Also, with click fraud being a constant concern, advertisers might not want to leave it up to Google to provide the web statistics. I guess your take on this question depends on how you view Google and the company's sphere of influence. The lure of free web analytics will probably prove pretty hard to resist!

    Posted by Nancy Hackett at 6:21 AM GMT | View Post | 1 Comments

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    Tuesday, November 15

    Link Building Demystified

    Ever since Google's latest Jagger update was associated with possible changes of how Google views incoming links to a website, link building has been in the spotlight. Let's go back to the basics and see what link building is all about, and how it can help (or hurt) your website's ranking.

    What is link building?

    Link building is the process of obtaining incoming links to your website. There are several ways to get incoming links for your site. You can

    • Submit your site to directories and search engines
    • Exchange links with other sites, which means you link to them in exchange for them linking to you
    • Buy links outright - there are companies that offer to sell links on various sites on a monthly basis
    • Obtain links through public relations activities, for example by including your website address in press releases or in interviews of company staff that are published online.

    Why should you have incoming links?

    Incoming links are an important search engine optimization technique because they are seen as a measure of your site's popularity. The theory is that the more sites link to your site, the more authoritative, relevant and important your site must be for the topic in question. This theory worked fine before search engine spammers came along. Spammers quickly realized that there way ways to increase the number of incoming links really quickly, and tried to get high rankings that way. Therefore, the number of links alone isn't enough - you also have to make sure that your incoming links are of good quality.

    What is a good quality link versus a poor quality link?

    In the context of link building, a good quality link is one that is highly relevant to your topic. In addition, the "reputation" of the site linking to you can also influence how your site's quality is perceived. Most importantly, the inbound links should send qualified traffic to your site. Here's an example:

    Imagine your company sells plastic piping mainly to the mining industry. You could get a high quality link if a trade publication has published your company profile online and links to you stating that you are one of the leading suppliers, or if the local Chamber of Commerce lists you in an online mining supply directory.

    Poor quality links are those that have no relevance whatsoever to the topic of your website. This includes things link adding your link to a random online guestbook or blog.


    What should you avoid at any cost?

    • Link Farms. Link farms are sites that just contain long lists of unrelated links for the only purpose of increasing link popularity. This might have worked in the past, but certainly doesn't help your ranking anymore nowadays.
    • There are some sites that call themselves "directories", but all they really do is scrape search results or paid ads from search engines like Google and Yahoo! in an effort to profit from click fraud. This scraping creates a bad neighbourhood for any legitimate links. Such sites may offer you premium placement within their "directory structure", which you should stay away from!
    • The "too good to be true" offers. If someone offers to create thousands of links for you overnight, they are probably using spamming techniques, such as spamming blogs or spamming email lists with link requests. Stay away - if it sounds too good to be true, it probably is.

    How do you get started building high quality links?

    • It's not easy, but if you want relevant, high quality links, you should compile a list of relevant sites and email them individually requesting links to your site. To make this deal more attractive for them, you could offer a reciprocal link in return. In addition, other sites will be much more likely to link to you if your site contains good content. So make sure you can present relevant, well-written articles or facts that are valuable to anyone interested in the specific topic of your site.
    • Submit your site to (legitimate) directories. Directory listings are a great way to get quality inbound links. Some directories might list you for free, others, like the Yahoo! directory, can cost you several hundred dollars a year. Especially if we are talking about such a big and heavily trafficked directory like Yahoo!, this is probably a very useful investment.
    • Buying links outright from commercial providers can be helpful. However, don't just buy a link on the strength of a page's PageRank rating. Google's PageRank has become less important in assessing the quality of inbound links, and you should really buy links on the basis that they will provide you with qualified traffic. A page with great PageRank, but where no one clicks on your link, is not enough.
    • There are a number of inexpensive online press release distribution services. If you have a newsworthy event, consider releasing an online press release. If this press release contains your website address and gets picked up by online news sites, you can create a number of new incoming links at once. But remember - press releases only get picked up if they are newsworthy; the launch of your redesigned website probably won't qualify.
    • You can also try to passively obtain more inbound links by improving the quality of your website content and making it so interesting that people will want to link to your site, without you having to ask them. This again depends on interesting, original and relevant content. Including a blog on your site is an easy way to add new content regularly, and you could also consider offering free tools that others might find useful.

    Posted by Nancy Hackett at 2:14 AM GMT | View Post | 9 Comments

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    Monday, November 7

    Why Wal-Mart is Afraid of Google

    It is no secret that suppliers and competitors have good reason to be wary of Wal-Mart - but there appears to be a company that in turn strikes fear into the hearts of Wal-Mart management ... Google.

    Google's dominant position in Internet search and its aggressive focus on technological innovation mean that a wide range of traditional industries might start to feel the heat as Google's disruptive innovation changes the competitive landscape in industries far removed from Internet search. Such industries include retailing, real-estate, telecommunications and automobile dealerships. In addition, the advertising and newspaper publishing industries are already feeling the heat.

    Why retailing? Well, image a cell phone equipped for mobile searching that combines local store listings with product pricing information. Instead of physically shopping around for the best deal, a simple search could tell you if the product you want to buy is available cheaper in any other store within a ten mile radius. No retailer, including Wal-Mart, would be happy about that kind of transparency.

    Why real-estate? Picture Google Earth's 3D satellite images overlaid with real-estate listings for every single home that is for sale in the area you are interested in. Instead of talking to various real-estate agents and going for time-consuming drives, you could easily zoom in on the houses that match your wishes while you sit in front of a computer.

    Why telecommunications? Google has been buying fibre-optics networks and has submitted a proposal to provide free wireless access in San Francisco, stating that access to the Internet is as important to searching as searching information itself is.

    Why automobile dealerships? Large automobile firms are starting to spend significant money on search advertising and attract visitors to corporate websites. There, visitors can find extensive information about the various car models and have the ability to get approximate prices on a car with exactly the features they are looking for. This type of functionality significantly reduces the value that car dealerships can provide to prospective customers - so what will their value-add role be in the future?

    These are only some examples - Google is also rumored to be developing its own payment system, offers a free email service, blogging, photo storage and sharing, and much more, which all could be a threat to other industries. The impulses that Google is currently providing may fundamentally change how business is done in a wide range of industries, and this may be happen sooner than many expect.

    Posted by Nancy Hackett at 3:56 AM GMT | View Post | 1 Comments

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    Five Tips for Maximizing Your Sales This Holiday Season

    With Halloween come and gone, this year's holiday shopping season is just around the corner. Findings by Forrester Research suggest that online holiday sales in 2005 are likely to be 25% higher than in 2004, reaching an amazing $18 billion! Hot online shopping categories this year will include women's apparel, toys, and consumer electronics.

    While good organic search engine optimization (SEO) takes time to deliver results, this doesn't mean that you should neglect organic SEO. In addition, there are a few other tricks that you can use to boost your holiday season sales. Make sure 2006 ends on a high note for you!

    1. Promote your holiday offers on your site and in your advertising.
      Your customers will love any special offers during the holiday season, especially deals like free shipping, free gift-wrapping, freebies with purchases, discounts, or charitable donations of part of the sales proceeds. Make sure your offers are highly visible throughout your site, and most of all on those pages where customers put items in your shopping cart and proceed to the checkout. The same offers can also attract more people to your website in the first place, so it's a good idea to use them in any external advertising you do.

    2. Make it easy for your customers to find the brands you sell.
      If you are selling popular brands, make sure your customers can find them easily from any entry point of your website. And again, mentioning brands in external advertising helps to attract more targeted customers to your website.

    3. Emphasize convenience.
      Men hate shopping - even more so when gas prices are soaring and shopping malls are overcrowded. This means males are a prime target for your marketing messages focusing on the convenience of shopping online at your website. Free shipping offers will really help to reinforce this message!

    4. Prepare your customer service team.
      When traffic to your site increases, your customer service team will also be busy with more enquiries from your website. You might have to expand your customer service team temporarily to ensure you can deliver the high standard of customer service your customers are used to. Especially with new staff, it is critical that they are well trained on the special holiday offers that are available, and are able to close a sale effectively.

    5. Plan ahead for your post-holiday sales.
      Before you head off and enjoy the holiday break yourself, prepare a plan to remove or update holiday content from your site and finalize your campaigns to attract post-holiday bargain hunters. Any external advertising, like pay-per-click advertising campaigns, should be coordinated to tie in with the content of your site, so update or create new landing pages or promotions. Depending on your type of business, you might even want to start thinking about Valentine’s Day!

    Posted by Nancy Hackett at 2:38 AM GMT | View Post | 0 Comments

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    Tuesday, November 1

    Vertical Comeback for Looksmart?

    Looksmart has not stopped fighting for its life since the company lost MSN as a distribution partner in 2003 and continues to post significant (but at least declining) quarterly losses. However, the company has taken a huge step towards a potential turnaround in its fortunes by launching 161 new vertical search sites.

    The 161 new vertical search sites cover 12 different topical categories including health, travel, sports, home and automotive. Content for these sites is compiled without human editors, providing a cost and efficiency advantage compared to models which do not use automation. The new search sites will also allow Looksmart to sell very targeted banner inventory. Looksmart expect the new search vertical to result in increasing revenues, but also has budgeted for higher traffic acquisition costs.

    Posted by Nancy Hackett at 3:33 AM GMT | View Post | 1 Comments

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