"If you have a Web site, you have to know how to utilize search, or else you're going to be behind in the game. A lot of people have not had access to this kind of data. There are some keyword tools that offer query-level data, but that's not the same thing. Since about 40 percent of searches go unanswered, and don't create referrals, we take those out of the picture for marketers."
Posted by Lara Appelhans at 4:30 AM GMT